Returns & Refunds

We want you to love your cinematic experience. Due to the nature of digital goods, refunds are generally provided if the content has not been streamed or downloaded.

Return Process

• 1.
  Verify Eligibility

  Ensure the movie has not been watched or downloaded within 14 days of purchase.

• 2.
  Submit Request

  Visit your Order History and click the 'Request Refund' button next to the relevant title.

• 3.
  Technical Review

  Our team will verify the file integrity and playback logs to ensure there were no technical issues.

• 4.
  Refund Processing

  Once approved, credits are issued to your original payment method within 3-5 business days.